Q1: What is the guarantee policy? A1: We offer a one-year guarantee from the sale date. If any accessories are damaged, simply provide photos as proof, and we will replace them for free. Additionally, based on the product quantity, we provide spare parts for easily damaged components. Technical support is also available upon request.
Q2: Can we put our own logo on your products? A2: Yes, this is possible. However, a minimum order quantity (MOQ) is required.
Q3: Is OEM/ODM service available? A3: Absolutely! We can customize our products and design various types of automatic voltage regulators/stabilizers according to your specific requirements.
Q4: What is the MOQ? A4: The MOQ for small-capacity automatic voltage regulators/stabilizers with default configurations is 10 sets. For large-capacity products, the MOQ is 1 set.
Q5: Can you provide Form A, Form E, or Certificates of Origin (C/O)? A5: Yes, we can apply for these certificates through our local government.
Q6: What certificates do you have? A6: Our certifications include CE, ISO9001, and SGS.
Q7: What are the payment terms? A7: We accept L/C, T/T, D/P, D/A, Western Union, and MoneyGram (for small payments).